FNB charges for transactions, and offers an alternative; but can't seem to follow through on their strategy

FNB charges per transaction on my business account. They suggest using a business credit card to prevent these charges and to also qualify fore bucks; so I app**** for one.

This is a follow up review because of FNB business divisions just pure lack of effort and action. I wrote the initial review on the 6th of October after 11 calls and multiple emails. I then heard from a business banker saying the business was under reregistration, which was not true- I sent screenshots and business documents from CIPC proving this; and since then its just been radio silence even though I have sent multiple follow up emails to request an update. I was initially promised an update within 24 hours of the email with Mojalefa MJ Mareletse and its now been 9 days later with no response.

Regardless of FNB's system charging ridiculous fees per transaction, offering an alternative- the credit card- and then just making it completely impossible to get it (regardless of me not needing the credit; and mentioning I'd fund the card myself).

FNB, please don't setup a system that the FNB business team looks like it simply can't follow through on. Either don't charge per transaction, or do- and offer the credit card, but then actually give the piece of plastic instead of making a business owners life difficult for no reason.

https://www.hellopeter.com/first-national-bank/reviews/a-frustrating-business-banking-experience-***