MD
Mpho D

1 reviews | Active since Jan 2019

25 Jun 2019, 14:10

FNB charges a *******

Unpaid Items, i swiped my Credit Card at the toll gate, for 5 items now i am being charged R105.00 for a R15.00 transactions, this ridiculous, someone has to explain this ratio to me, otherwise i am moving my account elsewhere. These Charges are unacceptable, you are ripping us off. I need this to be explained and corrected.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Jun 2019, 15:08
Official
Good day Mpho Dilebo, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF

Regards,
Hello Peter Complaints Team

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MD
Mpho D's update27 Jun 2019, 10:16
Reviewer Update
My issue has not been resolved, disappointed bitterly