LT
Loyd T

1 reviews | Active since Feb 2015

05 Jun 2019, 19:01

Fnb charge you 30% for purchasing airtime through cellphone banking

Fnb charging 30% if you buy airtime from your account through cellphone banking. ****************. Robbing your own clients. Shame.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Jun 2019, 09:22
Official
Good Day, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF

Regards, 
 
Hello Peter Complaints Team 

***
FNB (First National Bank)
FNB (First National Bank)'s reply06 Jun 2019, 09:23
Official
Good Day, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF

Regards, 
 
Hello Peter Complaints Team 

***