PK
Phindi K
1 reviews | Active since Nov 2020
01 Oct 2021, 08:26
FNB Change your slogan... you are not helpful.
I have called FNB helpdesk ReferenceRn***~3, requesting the bank to send me proof of payment for a stokvel account we opened with the bedford branch, Lincoln as meant to get back to me in August, to date no response. I then escalated the issue to Mathapelo and Raymond from the Bedford Branch where we opened the account to assist me with proof of payment for a stokvel account that we opened with them, it has taken over two weeks to just get feedback with regards to my query.
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Replies (1)PK
Phindi K's updateReviewer Update
01 Oct 2021, 12:18Account number ***, Intuthuko Stokvel Account, Line number 4 which is R3000 paid on the 3rd of August 2021 to Absa bank, ref Mgalelo Patricia. You can send the proof of payment to ***/*** the rerefence for call centre is attached.
PK
Phindi K's update01 Oct 2021, 12:18
Reviewer Update
Account number ***, Intuthuko Stokvel Account, Line number 4 which is R3000 paid on the 3rd of August 2021 to Absa bank, ref Mgalelo Patricia. You can send the proof of payment to ***/*** the rerefence for call centre is attached.