FNB CENTURION : USELESS USELESS USELESS

I tried calling the FNB branch in Centurion only to be told that they don't take incoming calls (???) and are therefore unable to assist me !!!!!! I submitted an investment last week Friday and needed to finalize some details today, with the person I had dealt with on Friday last week.. No ways, you CANNOT get to speak to anybody in the Centurion Branch without going through a call centre who will log a call for you - hoping to receive a reply within 24 hours. I then get put through to about 4 different people in the \call centre"- nobody can assist. It seems like if I need any assistance with anybody who knows what they are doing I need to get into my car and DRIVE TO THE BRANCH !!!! In this day and age of technology this is most certainly the best joke I've had for months. NO FNB - YOU CANNOT HELP ME .<br> """