LT
Lerato T
1 reviews | Active since Nov 2019
02 Nov 2019, 06:55
FNB Centurion mall
I really want to thank Tilly Masmola and all Sphindile Hlophe from FNB Centurion mall branch. I needed urgent help and according to the system I would only get what helped much later. They both made sure that the process was possible, and they were patient and friendly throughout, going the extra mile to provide assistance. Going to a branch is not fun but with such service it makes the experience so much better.
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Replies (1)FNB (First National Bank)'s replyOfficial
04 Nov 2019, 12:40Good Day Lerato
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with the Id or account number. Upon receipt of this information we can forward this matter to the relevant department to investigate this further and contact you with feedback.
Regards
Hello Peter Complaints Team
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with the Id or account number. Upon receipt of this information we can forward this matter to the relevant department to investigate this further and contact you with feedback.
Regards
Hello Peter Complaints Team
FNB (First National Bank)'s reply04 Nov 2019, 12:40
Official
Good Day Lerato
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with the Id or account number. Upon receipt of this information we can forward this matter to the relevant department to investigate this further and contact you with feedback.
Regards
Hello Peter Complaints Team
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with the Id or account number. Upon receipt of this information we can forward this matter to the relevant department to investigate this further and contact you with feedback.
Regards
Hello Peter Complaints Team
