AN
Asanda N
1 reviews | Active since Apr 2019
05 Apr 2019, 08:30
FNB CENTURION MALL
I RECIEVED THE MOST DISGUSTING SERVICE FROM FNB CENTURION MALL ,LEFT WORK TO OPEN AN ACCOUNT AND I RECIEVED NO HELP WHAT SO EVER , IM NOT EVEN A CLIENT AND THIS IS THE SERVICE IM RECIEVING , THE CONSULTANT THAT I SPOKE TO PROMISED TO GET BACK TO ME AND HE DID NO SUCH TILL TODAY, I THEN CALLED THE CALL CENTRE IN HOPES TO GET HELP , I HELD ON FOR A GOOD 5MINS , WHEN SOMEONE FINALLY ANSWERED THEY PUT ME ON HOLD SAYING THEY WILL ASSIST ME AND THEY DROPPED THE CALL WHILE I WAS HOLDING ON . THE SERVICE IS UNREAL
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FNB (First National Bank)'s replyOfficial
05 Apr 2019, 10:09 Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply05 Apr 2019, 10:09
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)