1 reviews | Active since Mar 2015
FNB CELLULAR
Once again very poor service from First National Bank <br> I received a call from Charity on Friday 13 March 2015, from *** offering me an awesome cell phone deal. A Samsung Grand Neo for R129.90 per month. I said yes. At first the offer was 2 phones BUT I said I want just one. I don't need 2. A few days before cell c called offering me the same package but at a cost of about R160. I decided to go with First National. <br> Since then I didn't receive a call from her. I decided to call yesterday (16 March 2015) and spoke to Harold. Seeing that he couldn't transfer me to her I asked him to please leave a message for her to call me. I wanted to know what's the latest regarding my delivery and when was it getting to me. Charity didn't call me back. <br> The courier company called me this morning 17 March 215) from *** to ask me if I am available to receive my \phoneS".I spoke to Romano. I asked what \""phoneS\"". There should only be one package. I told Romano I have to call him back because there was a mix up. I called *** again this morning and spoke to Harold again"
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
