1 reviews | Active since Nov 2017
Fnb cells broken phones and when it comes to repair no one helps you
I Bought a Hisense C30 Rock from FNB 8days ago..only opend it yesterday and found that the phone's internet settings does not work. I tried to phone Fnb only to be transferd from one agent to the following. No one seems te help you.. even when you are a private client of FNB. POOR service not happy at all
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)