1 reviews | Active since Oct 2016

11 Oct 2016, 09:34

Fnb cellphone network

<p>My sim card is completely un usable today.</p> <p> </p> <p>This is really un-acceptable Fnb</p> <p> </p> <p>I am cancelling my contract with you guys today and i want my number ported back to vodacom.</p> <p> </p> <p>All the issues i had to thus far i thought was just teething problems, but this has gone now to far.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Oct 2016, 14:13
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)