FNB Cellphone banking will take my money but not give me the Airtime and Data i paid for

<p>I bought a 1Gig data bundle and a R55 airtime recharge bundle for my cellphone account on wednesday the 27th July , it is the 29th today and i still have yet to see a Cent of the airtime or data come through onto my account. </p> <p> </p> <p>i have recieved the SMS from vodecom/FNB stating that my acccount has been recharged with the data and Airtime yet nothing shows on my account at all .i called Vodacom and explained the situation and they told me that that they cannot see any recharge amount on my account and that it is not their problem it is FNBs problem .</p> <p> </p> <p>so i called FNB where they say we will see what we can do and that i will have to wait 3-5 working days before we get back to you .</p> <p> </p> <p>what kind of service is this ?? i need airtime and data to do my Job and i cannot go around buying more data bundles and airtime because FNB and Vodacom cannot get their system to work properly . why the hell does something like this take 3-5 Working days to sort out ??? while i sit here with no data or airtime to make calls or send messages. if there is a problem with your system i expect that you get the problem sorted out Quickly as to prevent people from being inconvenienced , this is day 3 with nothing on my account and i have had to but Mobile data from another provider so that i can at least stay connected and send messages. </p> <p> </p> <p>they say how Convenient it is to do b=mobile banking on your phone and that buying airtime is quick and simpe but if the airtime neevr actually reaches the person whos paid for it then how is that simple at all ? </p>