HD
Helene D

1 reviews | Active since Mar 2009

22 Oct 2016, 11:37

FNB CELLPHONE BANKING SUCKS!!!!!!

<p>I have been a client of FNB for many many years. I have done cellphone banking many times. All of a sudden I cannot buy data bundles because I only have R200 limit on my cellphone banking because I have limited whatever! I am so cross and angry I could spit!!! Why did things change? </p> <p>What are you doing???? I phoned and spoke to a nice young man, but all he can tell me is that this is the reason. NOTHING ELSE? I have to go into the bank and sort it out???? Are we not in the techological age?!</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Oct 2016, 13:14
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)