CD
Cheryl D

1 reviews | Active since Aug 2018

12 Oct 2019, 09:54

FNB cellphone banking

Cellphone banking activated, I have spoken to a banker via the FNB app yet I am STILL unable to access cellphone banking!!! When I dial the USSD code I get only 3 options and am not asked to enter my banking pin to access my account.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Oct 2019, 12:08
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards
Hello Peter Complaints Team
*** (option one)