ST
Sibusiso T
1 reviews | Active since Mar 2018
28 May 2019, 10:03
FNB CELLPHONE BANKING
Hi,
As mentioned before , I was ****** and my cellphone was ******. I am now in a situation where I don't remember my cellphone banking username and password.
I sent FNB a message through this forum yesterday.
The main reason why I'm seeking your assistance is because I'm using an alterative number and it's highly important that I access my online banking ASAP.
I just received an email from FNB stating that they tried contacting me, however they couldn't get through. YOU OBVIOUSLY WONT GET THROUGH TO MY NUMBER AS MY CELLPHONE HAS BEEN ******!!!!!!
PLEASE CALL ME ON **********
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
28 May 2019, 12:27Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply28 May 2019, 12:27
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***