1 reviews | Active since Nov 2012
FNB Cellphone banking
So after having a ********** problem getting my new card delivered which I still have not received I tried to use cellphone banking to draw cash in the meanwhile. Guess what!!!! Service is down/not running. SO FNB how would you like me to access my funds??? or should my family stay without resources?? and dont think that they will send an sms to customers informing them of the lack of service! Pathetic!!!
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)