FNB!!!!!!!!!!!!!!!! CCD Couriers are useless!!!!

<p>I've been waiting now for 11 working days for CCD couriers to deliver my FNB card. They make an appointment and don't pitch, and then have the audacity to report that "the client did not meet the arrangement".</p> <p> </p> <p>Monday 20 March: SMS- "CCD confirms receipt of your FNB Premier Cheuqe Card. We will contact you to confirm delivery. Contact us on ********** 028 with ref num: ***xx"</p> <p> </p> <p>Friday 24 March: They schedule deliviery for 10am - 11am. I wait for them up until 11:55 pm, and then leave for another appointment. Get a sms that the delivery was delayed and that their agent will contact me to agree to a new time. </p> <p> </p> <p>Tuesday 28 March: Still haven't heard anything from any CCD agent, and decided to give them a call. Well!! Apparently I weren't home at the scheduled time (LIE!!!!!!!!!), and we'll have to reschedule. Speak to a manager. Meeting is rescheduled for Friday, 31 March from 14h00 - 15h00. AGAIN I receive an SMS at 14:36 informing me that delivery was delayed and that an Agent will be calling me to reschedule. At 15h15 I call them and have a hell-of-fight just to let them understand how pathetic their service is. Got my card at 15h35.</p> <p> </p> <p>Now what I want to know...HOW IS IT POSSIBLE FOR A COURIER COMPANY TO TAKE 11 DAYS TO GET A FNB CARD TO A CLIENT... Why is FNB doing business with such an *********** company? </p> <p> </p> <p>I am also an Standard Bank clinet and ordered my standard bank cards on the same dsay. Got it on the 17th of March already...WOW!!! </p> <p> </p> <p>FNB wake up, CCD couriers is leaving a bad taste in your clients' mouths....</p> <p> </p> <p>I have all the sms's to prove the above...please appoint other couriers ASAP</p>