fnb

thy send and email today Good day,

Kindly take note that ***** incident ‪***‬ was logged against your FNB account 630*****792 whereby you received a payment of R3472.58.00 referenced as “‪***‬”. As per the attached, an email was sent to you on 19 September 2025 requesting you to provide information relating to the source of funds, and to which you responded on 19 and 23 September 2024 advising funds were received due to Coins.

Kindly take note that the Bank has reviewed your submission, and the below anomalies were noted.

Bank has no risk habitat to confirm the transaction Why the funds were not withdrawn from the platform

In considering the above, the Bank cannot accept and/or rely on your submissions.

It is on this basis that FNB has elected to terminate its relationship with you in line with its applicable terms and conditions (annexed). Please ensure that any existing debit orders or stop order payments processed against your business account/s are timeously redirected to your alternative bank account by 26 September 2025.

Should you wish to challenge this termination and facilitate possible reactivation of your FNB accounts, please provide adequate supporting information for the alleged *****ulent funds received, before the termination date, and whereafter FNB will re-consider your submissions and provide you with an outcome.

Kindly provide us with alternative banking details (Bank Statement; Proof of Account) into which any credit balances in any of your accounts, on the Termination Date, should be transferred. N.B considering the funds are due to you.

Kind Regards,

Springboks and FNB

Thabo Lebepe

signature_*** ***

***** Analyst FNB Commercial, Chief Risk Office

signature_*** +***4

First National Bank, A division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20). For more information regarding the full legal disclaimer pertaining to this email, visit our website or download the FNB App.

Good day,

Kindly take note that ***** incident ‪***‬ was logged against your FNB account 630*****792 whereby you received a payment of R3472.58.00 referenced as “‪***‬”. As per the attached, an email was sent to you on 19 September 2025 requesting you to provide information relating to the source of funds, and to which you responded on 19 and 23 September 2024 advising funds were received due to Coins.

Kindly take note that the Bank has reviewed your submission, and the below anomalies were noted.

Bank has no risk habitat to confirm the transaction Why the funds were not withdrawn from the platform

In considering the above, the Bank cannot accept and/or rely on your submissions.

It is on this basis that FNB has elected to terminate its relationship with you in line with its applicable terms and conditions (annexed). Please ensure that any existing debit orders or stop order payments processed against your business account/s are timeously redirected to your alternative bank account by 26 September 2025.

Should you wish to challenge this termination and facilitate possible reactivation of your FNB accounts, please provide adequate supporting information for the alleged *****ulent funds received, before the termination date, and whereafter FNB will re-consider your submissions and provide you with an outcome.

Kindly provide us with alternative banking details (Bank Statement; Proof of Account) into which any credit balances in any of your accounts, on the Termination Date, should be transferred. N.B considering the funds are due to you.

Kind Regards,

Springboks and FNB

Thabo Lebepe

signature_*** ***

***** Analyst FNB Commercial, Chief Risk Office

signature_*** +***4

First National Bank, A division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20). For more information regarding the full legal disclaimer pertaining to this email, visit our website or download the FNB App.

Good day,

Kindly take note that ***** incident ‪***‬ was logged against your FNB account 630*****792 whereby you received a payment of R3472.58.00 referenced as “‪***‬”. As per the attached, an email was sent to you on 19 September 2025 requesting you to provide information relating to the source of funds, and to which you responded on 19 and 23 September 2024 advising funds were received due to Coins.

Kindly take note that the Bank has reviewed your submission, and the below anomalies were noted.

Bank has no risk habitat to confirm the transaction Why the funds were not withdrawn from the platform

In considering the above, the Bank cannot accept and/or rely on your submissions.

It is on this basis that FNB has elected to terminate its relationship with you in line with its applicable terms and conditions (annexed). Please ensure that any existing debit orders or stop order payments processed against your business account/s are timeously redirected to your alternative bank account by 26 September 2025.

Should you wish to challenge this termination and facilitate possible reactivation of your FNB accounts, please provide adequate supporting information for the alleged *****ulent funds received, before the termination date, and whereafter FNB will re-consider your submissions and provide you with an outcome.

Kindly provide us with alternative banking details (Bank Statement; Proof of Account) into which any credit balances in any of your accounts, on the Termination Date, should be transferred. N.B considering the funds are due to you.

Kind Regards,

Springboks and FNB

Thabo Lebepe

signature_*** ***

***** Analyst FNB Commercial, Chief Risk Office

signature_*** +***4

First National Bank, A division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20). For more information regarding the full legal disclaimer pertaining to this email, visit our website or download the FNB App.

So i feeel like thers nothing i can say any more but i dont think i have a right to tell them why i dont receive my money via their app