FNB CAUSES YOU TO LOOSE BUSINESS - WHY DID I NOT LEARN MY LESSON

<p>Why I do not learn - I do not know.</p> <p> </p> <p>I have chosen FNB to open my second business account. Please refer to my first FNB complaint regarding my first business account. </p> <p> </p> <p>You people are just terrible. The FNB business desk is simply useless. Your staff are ***********, because every time I phone in the one consultant spins me a different story than the one before him/her. One of your business desk agents has a horrible attitude and after giving a loud sigh while I was busy talking just ended the call (very dramatically by the sound of a phone smashed onto the hook, I may add). I followed up with my account opening status and told the lady that I need the account open as soon as possible as I just got a BIG deal and I cannot provide the banking details before the account is ready. I told her I have a purchase order from my customer to show how big the business deal is and why it is so important to get it done – once again *********** staff everywhere not being able to even try and earn their salary</p> <p> </p> <p>You people do not keep you promises at all. Every time there is an issue and even your suppliers (specifically your courier company) CCD Couriers are just useless, just as you guys... They arranged a time for my card to be delivered at a specific address (Ref: FRB ********** ). After the time arranged I phoned them to follow up with my delivery, I was informed that the card has not been dispatch and that I have to come pick it up myself. I was informed by the Johannesburg branch because the Cape Town branch picks up the phone and immediately end the call - so it is such a hassle to phone their Cape Town branch. After trying multiple times, I eventually came through to confirm if my card is at the Cape Town branch only to be told no, the card has been sent to FNB in Port Elizabeth, ***??!!</p> <p> </p> <p>FNB you are just not relevant anymore. You are in the process closing branched and I do understand why. Your staff suck and your partners as well, that is why you are losing business. I chose FNB because I thought you people have the most potential of all the other banks - but clearly, you only have your innovative look and wear it as a mask to cover your incompetence.</p> <p> </p> <p>I have decided to make it one my goals to inform as much as possible people via the different communication platforms available not to ever go to FNB – I will make it my mission to help fellow entrepreneurs by not choosing FNB as their bank because FNB will make actually contribute only by losing your business.</p>