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mpoleleng M

1 reviews | Active since Feb 2014

21 Sept 2016, 16:25

FNB Cash handling service fee

<p>FNB bank charges have become ridiculous, i went inside the bank to withdraw a large amount of money out of my own account and i was charged over R200 for a cash handling fee, i am not a happy client at all, that amount is way too high, i pay a R100 monthly fee for monthly bank charges and you go an charge over R200 for one transaction of withdrawing my money</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Sept 2016, 13:36
Official

Good day,

We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with your account or ID number to enable us to assist.

Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.

Regards

Complaints Resolution

Melinda Duvenhage

Email address: ***

Tel number: *** (option one)