JS
Johanna S
1 reviews | Active since Nov 2014
30 May 2019, 08:35
FNB Case nu: 2 ********** 21 *****
I would like to thank FNB ***** devision for quick response on a case. I’ve paid money to a client of them and never received my goods they acted immediately although I have not receive my money or parcel from the client, FNB acted. Well done the minute I receive my refund I will inform FMB ***** and they will lift the suspension of the account. The only problem I have is that I was not kept up to date and then the client started to sms me and e-mail me and threatening me. The amount is small but it’s is about the integrity of suppliers doing adverts on FB.
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Replies (1)FNB (First National Bank)'s replyOfficial
30 May 2019, 11:56Good Day,
We would like to sincerely apologize for all the inconvenience caused.
A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply30 May 2019, 11:56
Official
Good Day,
We would like to sincerely apologize for all the inconvenience caused.
A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
***
