JS
Johanna S

1 reviews | Active since Nov 2014

30 May 2019, 08:35

FNB Case nu: 2 ********** 21 *****

I would like to thank FNB ***** devision for quick response on a case. I’ve paid money to a client of them and never received my goods they acted immediately although I have not receive my money or parcel from the client, FNB acted. Well done the minute I receive my refund I will inform FMB ***** and they will lift the suspension of the account. The only problem I have is that I was not kept up to date and then the client started to sms me and e-mail me and threatening me. The amount is small but it’s is about the integrity of suppliers doing adverts on FB.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 May 2019, 11:56
Official
 
Good Day, 
 
We would like to sincerely apologize for all the inconvenience caused. 
A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback. 

Kind Regards, 
Hello Peter Complaints Team 
***