FNB ***** case dealt with and handled flawlessly!

While everyone was having a great December, I was out of town and on the 24th Dec 2023, i had 22 *****ulent card transactions go off my account around 7pm. I immediately called ***** Dept (spoke to Khogisami Baloyi - who logged everything for me). and reported it but the amount was pretty high. I was quite stressed, as my card was cloned while being on my person for ages and I was concerned after reading reviews here of unfavourable outcomes. Needless to say, I called on the 27th and spoke to Cynthia Monchwe who listened to me long story and my concerns, advised me that they have already started tracing the transaction and provided dates that things will get resolved. Needless to say, to here word and a day even earlier, my ***** case was resolved gracefully and in full. Thank you Khogisami & Cynthia from the respective ***** Depts - you have instilled confidence for me within FNB.

Humans love to complain but we must also scream as loud when things go well and right!

This went right!