GS
Gaven S
1 reviews | Active since Jan 2016
23 Jan 2024, 10:00
FNB ***** case
The lack of service or Concern from FNB regarding this issue is appalling, fell victim to ***** of 10k,purchases were done using my virtual card which I can't understand how was possible on the 03/01/24,logged a case the same day,was told I would get feedback after 7 working days, up till today there's no feedback, I logged a complaint with the bank and was told my case is with the debit department, again 3 days later no response, you call the call centre,they redirect you to a number with ridiculous holding time,is this how trivial ***** is to the company? If that's the case might as well switch to a bank that actually cares about clients
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Gaven S's updateReviewer Update
24 Jan 2024, 13:47Just and update on this situation,there's no feedback from FNB,as I said before and I hope other people can see,they don't take you or your case serious,they don't care about your financial situation or the safety of your money with them.I hope this helps other people make an informed decision as to which bank not to trust your money with
GS
Gaven S's update24 Jan 2024, 13:47
Reviewer Update
Just and update on this situation,there's no feedback from FNB,as I said before and I hope other people can see,they don't take you or your case serious,they don't care about your financial situation or the safety of your money with them.I hope this helps other people make an informed decision as to which bank not to trust your money with