FNB case

Hi. Our business account was frozen, for a case not directly linked to us i.e a report of a report of a report, there is no clue of its origin. It went to the ***** dept and we have duly provided evidence including customer kyc. It's been with FNB for some time under Beverly Nukeri. We wanted to reach out to her but sadly she does not answer. FNB please, it's uncomfortable to have us this way. I kindly request you help us notify her to please make it a two way conversation. ***, ***.

Thank you, We are cooperating since the immediate bank that did this has cleared not *****. We sent kyc of the customer all willingly. Yet no response