FNB ***** CASE

Dear Sir, *****ulent online shopping was done on my account on the 27th June 2024 to the value of R238 000.00, I have still not received a response from FNB, under Case Number Case ***-***. If you try to phone the FNB ***** Centre you need to hold on forever, I phoned them on Tuesday last week being 9th July 2024 and the matter was escalated and I was told I will get a response within 48 hours, needless to say, I have still not heard a thing from FNB.