Fnb ***** case

I logged a ***** case the day it happened in January 2024. Since then I have called in multiple times and no one has assisted me. I asked for a manager or supervisors email or contact number to address my concerns and was told they can't give me any information. It is now June, 5 months later and still no feedback from fnb. I was given an email address for the person working on my query. I had sent them multiple emails and not once did they get back to me. I also sent through 2 emails to fnb complaints department. I am now extremely frustrated and would not recommend fnb as they are not customer centric.