1 reviews | Active since Feb 2012
FNB carries on
So a few months later after my first complaint about ********** debit orders I still get them every single month. Basically I have become a debit order watchdog. What do I pay the monthly service fee for if my bank cannot protect me against this simple *****? Why cant my bank make it a policy to call the client for verification before approving a new debit order.<br> <br> The flipside is that every time I stop a ********** debit order my bank cashes in by charging me for stopping it. Basically my bank is punishing me for doing their job for them. Debit order ***** is not new, surely major banks must have developed means to prevent this from happening. But because they cash in on the *****, nothing will be done by my bank. Well done FNB. This time you take the whole cake.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 878250.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 878250.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
