1 reviews | Active since Apr 2017

07 Apr 2017, 18:42

FNB Carolina Banking Experience

<p>I travel 50km to use Carolina FNB banking ATM Deposit service. 80% of the time the ATM is not working. To deposit cash at the tellers cost too much. I am really considering using another (reliable) bank as I find the staff at FNB Carolina not too concerned about their service delivery.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Apr 2017, 11:46
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)