1 reviews | Active since Aug 2009
FNB Carlton Centre Tellers Untrained
I do an automatic clearing beneficiary payment greater than online banking limit every month. Waited over 20 minutes on the queue for a teller to tell me I should join another queue. Clearly they don't know their work policy. FNB Carlton Centre Training your staff, it's ********* & annoying for staff to give clients wrong information!!! (Staff member description: Long dreadlocks with glasses)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)