FNB Carletonville sucks

I went to FNB Carletonville on the 05/05/2018 to withdraw stockvel money,and the service there is very very poor,it's just a waste of customer's time. We waited on a que for an hour and when it was our chance we went to a teller with an FNB slip already filled in and signed,fingers were taken and the teller told us she was taking our slip and I'ds for verification.we were told to go and wait while they verify everything,the line was still long and there we only two tellers, who were also busy counting their money preparing for cash up in between helping customers. the next person was called,to our surprise the teller waited to finish the line before giving us the money.when she was done helping all the customers(+-15) who were on the que she only then called us,no apology given or what so ever for the delay of 40 additional minutes before helping us,we were the last customers to leave in the teller's section. the way they communicate with customers is very bad and disrespectful,FNB Carletonville tellers together with their coordinator needs serious training on how to treat customers, they lack communication s****s,urgency and efficiency s****s and time management s****s