FNB cares about No One just money

I have been a customer for many many years with FNB. And they have gone from useful to useless. They don't know how their own app works and what they offer the customers. When you try to talk to them, their response is phone the call center. I went to an FNB branch, and they did not give me a change to explain my issue and just needed a simple answer. They have become a bank that really only cares about taking your money and do not care about client support or assistance. They are ALWAYS right, and the customer knows absolutely nothing. With all the technology that we as customers have, we are still stupid and are treated that way. The manager of Tableview mall did not even have the courage to speak to me and all I needed was 5min of their time. I sorry but after 30 years I will be changing my bank to a bank that will actually listen to a problem and not just say here is the number to phone.