FNB CARELINE NOT RESPONDING

No response since report to care line last week. Card division still deduct R 5680/m despite card being settled in full weeks ago. Home loan re-advance havent responded in a week why previously approved 2nd bond never used cant be re-advanced despite my income doubling, card settled etc. Their outdated systems wrongly reflect arrears etc. Waist if time to report service by phone, email, app etc. Pathetic