FNB Care Team....I THINK NOT

<p>So, 2 days ago I called in to FNB to query why 22 debit transactions of R8.50 went off my account since the 1st May an unpaid item (not so really because the transaction actually went through on the same day the purchase was done which was the 27th April). Because of this another debit order was unpaid because my account is now in a minus when infact there should have been money in my account and then an additional R25 was charge because of that debit order being unpaid. Now it's been 2 days already since they were alerted about this and still nothing has been done. So I log on to internet banking to check my account, it is still the same, even more in a minus. Then I decided to log a complaint and the response email stated the following, "Thank you for logging your Complaint with us. You will be contacted within 24-48 business hours to acknowledge your Complaint. Kindly note your Complaint reference number is: ********** . " So now it's gonna cost me another 2 business days, which means it is then weekend, which means that acknowledgement of my complaint will only happen on Monday. What a load of bull. This is pathetic service FNB and outright unacceptable. This is why Capitec Bank was awarded the No.1 Bank in 2016. Pull up your socks. I need my cheque account to be rectified immediately.......Here's to wishful thinking on my part.</p>