1 reviews | Active since Dec 2017
Fnb card waiting 4 weeks
I'm utterly irritated with the delivery company. After many phone calls that they drop the phone as soon as i say hello i phoned and asked for my card to be delivered after waiting 2 weeks. Waited another week and still no card, made arrangements with fnb for my card to be delivered to a branch after many fights with the delivery company and a week later i still get smses to say card will be delivered. Its been 4 weeks and i still dont have my cards and they dont want to deliver to a branch. I'm so fed up with this **** service that i actually just want to cancel my account at fnb because of this *********** delivery system. I suggest a manager gets in contact with me as soon as possible.
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
