FNB Card ***** Shocking Response

I got a shock of my life when I receive this email from FNB card *****. My cheque card was used to pay for Uber whilst I was at home. I have never used this card for Uber before and it was and has always in my possession. I sent a report to Card *****, after a nasty chat box consultant Bongiwe on Private Wealth Suite has advised: .Dear

Thank you for your recent debit card transaction dispute query reported via the FNB App. Please provide us with the following information in order for us to investigate and assist with the disputed transaction/s on your account: • Evidence of communication between you and the merchant. • Proof of cancellation and refund request. • Proof of paid by other means or decline slip. Should this chargeback be unsuccessful you will be liable for a dispute fee of R150.00 which will be debited to the account. Kindly forward the documents by replying to this email.

Regards, Card ***** & Disputes | FNB Consumer Card *****

Amazing they want to charge R150 over and above the *****ster money. FNB is failing to advise how did *****sters get my card information?