FNB CARD SERVICES - PATHETIC!!!

<p>All my FNB Cards were ****** on the 28th of November 2016. I phoned the "****** & Lost Card" devision between 7pm and 8pm and cancelled all 3 cards. The customer service agent explained that she has cancelled the cards and re-ordered them - She asked me where the cards must be delivered to, I rep**** and said " N1 City FNB Branch, Cape Town". I assume that she noted this on her system. The agent also said that it will take up to 3-5 working days to receive all my bank cards.</p> <p> </p> <p>All 3 cards was send at different times and long after the "so called 3-5 working days"!!! The first card I received was the less important one, "Petro Card". The second card (Cheque/Transmission Card) the most crucial, only arrived on Friday the 9th of December 2016, <strong>12 working days later,</strong> to be exact!!!</p> <p>The third card (Credit) I still have not received.??!! So I had to follow up with Card services once again! All they could say was that I will have to wait another 3-5 working days!</p> <p>One can actually not refer to FNB as one of the TOP 4 Financial Service Institutions (in SA), as their "SO-CALLED SERVICE" is in fact NON-EXISTENT!! Extremely Dissappointed!!!!</p>