1 reviews | Active since Jun 2017
Fnb card services are pathetic
<p>I have had the worst experience with fnb. In December I lost my credit card, cancelled the card and also ordered a new one. Finally in May I receive a call for the delivery of my card. Activated the card it didn't word, went to the branch they activated the card, still didn't work. They phoned on my behalf to find out the card has a miss print and I would need a new card. Waited for the courier company which tells me they haven my card but it's a faulty card, they can't deliver the card. So now again I will need to get a new card who knows how long I will have to wait for this one. This is beyond pathetic </p>
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is ***.
Regards
Complaints Resolution
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is ***.
Regards
Complaints Resolution
Naomi Petersen
*** (option one)
