DS
Deon S
1 reviews | Active since Sept 2019
20 Nov 2019, 17:05
FNB Card service
FNB is more concerned about their ****ty reward system than about service delivery. Since when did they stopped to automatically send out new /replacement cards when due for renewal? Why do the customer have to keep on reminding FNB, and still struggle to get it renewed. To top it off, you are then left to the mercy of the pathetic Takealot delivery services which get the card lost and then the whole process start all over again.
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Replies (1)
FNB (First National Bank)'s replyOfficial
21 Nov 2019, 09:36Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply21 Nov 2019, 09:36
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
***