1 reviews | Active since Sept 2016

19 Sept 2016, 11:54

FNB Card ****s!

<p>After going to FNB to fix this issue I had last week where my card was used without my knowledge,I just got a Message AGAIN notifyng me now that I just Loaded R700 in Sasol Johanesburg. I am in NPS right now and wondering how the hell did this happen AGAIN!!!</p> <p>FNB I give up. Mind you, this was not my first time!! .What's frustrating is that they have not paid even the one that was ****** last week and I have to wait anothe 30 days to have both these fixed!!!!!</p> <p> </p> <p>FNB is really failing me! I stay with them any longer I will lose all my money!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Sept 2016, 12:51
Official

Good day

We apologise for the frustrating experience you've had and we'd appreciate the opportunity to turn this around with you. We've instructed our complaints team to liaise with the relevant departments to get some insight into the matter and how best to resolve this as quickly as possible.

They'll be in touch with you to assist as soon as they've received the necessary feedback

The reference for your complaint is ***

Kind regards

Complaints Resolution

Melinda Duvenhage

Email address: ***

Tel number: *** (option one)