PS
Paul S
1 reviews | Active since Sept 2015
23 Dec 2019, 13:26
FNB Card Renewal
For the passed two months I have been trying to renew my FNB card which is due to expire at the end of this month. There is hardly any info on google, and the little bit of info that there is, suggests that I renew on my card via fnb online. I have followed the instructions, but there are no options to upload the card. I have not received any notifications from FNB about my card renewal and every time I call the FNB call centre to order a card, I get cut off. I need a new card urgently.
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FNB (First National Bank)'s replyOfficial
23 Dec 2019, 14:28Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply23 Dec 2019, 14:28
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***