1 reviews | Active since Nov 2013
FNB Card reduces credit limit without notification
FNB Card decided that they were going to reduce my credit card limit out of the blue.<br> The reason given was \Due to responsible lending we have systematically adjusted the limit on your credit card."<br> This is TOTALLY UNACCEPTABLE!<br> They reduced my credit by R1400.<br> I have a clear credit record and i have always paid my credit card in time every month.<br> I have just travelled down to Cape Town from Durban and was relying on that extra bit of credit for petrol to return back to Durban!<br> Now i have to scrimp and sc**** and try find the extra money to get back home. This is ridiculous!!<br> The credit they have on record from credit bureaus which they no doubt based this on is totally incorrect which i have tried to explain to FNB before but they have ignored me.<br> Then credit bereaus have a bond amount that i'm supposedly paying monthly"
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 815326.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 815326.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
