FNB Card Number Issue

Last Year Around October, I Went In And Got A New Card As My Old One Had Expired, However It’s An Easy Account So They Did Not Order Me A New Card, They Gave Me From The Cards They Had. I Was Overseas And Could Not Make Any Payments As The Card Doesn’t Allow You To Do Online Shopping Nor Can Anyone Transfer Money Into My Account If I Give Them The Number Which Is On The Card, I Went Into The Branch They Said They Can’t Help I Need To Phone Online Support, Which I Did And I’ve Waited More Than 15min On The Line Just For The Lady To Cut Me Off, So Now, No One Can Help, What Should I Do Take My Busimess Elsewhere? Really Disappointing Service From FNB!