1 reviews | Active since May 2016
FNB Card Not Updating Any Credit Bureau
Good day,
FNB Credit Card is not updating any of the credit bureaus.
I have checked all four and not a single one of them is showing that my Credit Card has been closed and settled in full.
I have also logged a complaint directly with the bank and still have no feedback. Roxie Govender provided me with a reference ********** for my complaint but I am still waiting for an amicable response from her. It is now almost two weeks later.
My closure letter is dated at 20 March 2018.
Really horrible service.
Good day James Dearham,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Credit Card for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day James Dearham,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Credit Card for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)