BM
Brandon M
1 reviews | Active since Apr 2014
05 Dec 2018, 12:35
FNB Card - NO DELIVERY
Where is my business card? I have been phoning and phoning and put on hold for over 20 minutes every time. I need this sorted out!
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Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
06 Dec 2018, 08:54 Good Day BrandonThank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologise for any inconvenience caused. Ref : ***NF Regards, Client Experience Team Tel number: ***
FNB (First National Bank)'s reply06 Dec 2018, 08:54
Official
Good Day BrandonThank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologise for any inconvenience caused. Ref : ***NF Regards, Client Experience Team Tel number: ***
BM
Brandon M's updateReviewer Update
07 Dec 2018, 07:07After numerous calls to Takelot with no answer, I called FNB numerous times with a response everytime that they will get the courier company to contact me. That never happened. Then I got an SMS late yesterday that they have to reschedule delivery for today. I am losing 2 business days due to your inefficiency!!!
BM
Brandon M's update07 Dec 2018, 07:07
Reviewer Update
After numerous calls to Takelot with no answer, I called FNB numerous times with a response everytime that they will get the courier company to contact me. That never happened. Then I got an SMS late yesterday that they have to reschedule delivery for today. I am losing 2 business days due to your inefficiency!!!