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willow.constantine willow.constantine
1 reviews | Active since Jul 2017
11 Jun 2019, 11:35
FNB Card Limits freezing my account without authorisation
FNB has frozen all of my international credit card transactions to avoid *****. While I appreciate the effort, I have written four emails requesting authorisation for my own international transactions, and have made several phone calls with ZERO response. I need to run a business that relies on making international transactions and this is costing my business a fortune. Please assist with urgency!!
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FNB (First National Bank)'s replyOfficial
11 Jun 2019, 13:57Good day Willow Constantine,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
FNB (First National Bank)'s reply11 Jun 2019, 13:57
Official
Good day Willow Constantine,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***