NV
Naas V
1 reviews | Active since Feb 2013
05 Mar 2019, 15:49
FNB Card has no management.
I have been in a struggle for weeks now to find a manager at FNB Card to attend to my case. It has become very clear that there is no management at FNB Card. How is it possible for a business to survive with no managers? No more zombies reading an interest rate from a computer monitor or senseless phonecalls. This Premier client expect personal service from a senior bank official.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
06 Mar 2019, 08:17Good Day,
Thank you for taking my call yesterday.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call yesterday.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply06 Mar 2019, 08:17
Official
Good Day,
Thank you for taking my call yesterday.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call yesterday.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)