SD
Shalin D

1 reviews | Active since May 2009

06 Jun 2016, 18:52

FNB- card expired- without notification or renewal- Useless

<p>FNB's poor services yet again, has caused a disruption in my life.</p> <p>being a so called valued customer of FNB, yet their *********** systems have not determined that cheque card has expired and issued new, leaving me in a very embarrassing position while shopping with my family, goign to the till point and swiping a number of times onnly for the cashier to determine that the card has indeed expired, and me having to leave the much needed groceries .</p> <p>FNB your service sucks, BIG TIME!!!!</p> <p>Should i not get my new card delivered to me in the very near future, i will be forced to move my cheque account, together with all my other accounts to the competition who can offer me better service!!!!!</p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Jun 2016, 07:19
Official

Good day Shalind,

Thank you for making contact with us.

This serves as confirmation that your concerns has been received and noted. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via the contact details provided below?

Your reference number is: 938494

Kind Regards

Complaints Resolution

Melinda Duvenhage

Email address: ***

Tel number: *** (option one)