NH
Neville H
1 reviews | Active since Aug 2016
08 Feb 2020, 08:21
FNB Card : ebucks Card not delivered after promised. More than a month now!
On my previous review my private banker phoned me after a couple of days
I was promised that my card will be delivered within a week. It’s almost a month , still have not received my card and the private banker is nowhere to be found
Think it’s time to move to Discovery Bank.
Pathetic Service
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Replies (1)
FNB (First National Bank)'s replyOfficial
08 Feb 2020, 10:30Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply08 Feb 2020, 10:30
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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