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Victor E

1 reviews | Active since Oct 2014

08 May 2018, 20:20

#FNB CARD DIVISION SUCKS BIG TIME!

Processes unauthorised debit orders for account settled in full Charges fees to reverse THEIR OWN erroneous transaction

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 May 2018, 11:01
Official

Good day Victor Enslin,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Credit Card for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)