SM
Stephen M

1 reviews | Active since Dec 2018

05 Mar 2020, 09:13

FNB Card Division have no minterest on helping people.

I just spent the past 20 minutes on the phone with FNB trying to have my credit limit on my credit card reviewed. Long story short; I attempted, via their cell phone banking app (which is awful in my humble opinion), to transfer some of my straight limit to budget, but instead ended up reducing my overall credit limit. Requesting my limit increased back to the original limit via their website was unsuccessful. No problem thinks me. I'll just call them to correct the mistake. Boy was I mistaken. 20 minutes and ten people later, two of whom were machines (***!!!), I got precisely nowhere and was eventually cut off.

FNB you are pathetic!!!

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