GS
Geraldine S

1 reviews | Active since Jul 2014

29 Oct 2018, 13:17

FNB Card Division

I have sent two emails regarding a letter on my credit card that was paid up first 03/10 and the second 17/10. I eventually got hold of them and the lady that assisted me gave the legal department number and then just hung up on me while I was busy talking. The legal department assisted me in a very efficient manner.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Oct 2018, 15:36
Official

Good Day Geraldine

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***